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Terms & Privacy Policy

Terms & Conditions for is operated by The Vape Dot Bar Ltd. Registered in England and Wales. Company no: 10936731. Registered office: 17 Golderslea 566 Finchley Road London NW11 7SA. Customer support email address: 

By placing an order with us or by using our website, you agree to these terms & conditions and also to the Privacy Policy and Shipping & Returns rules.

Website” means and any distribution channels where we make our goods available;

We/Our” means The Vape Dot Bar Ltd;

"You/Your" means the person ordering or otherwise purchasing the Goods or Services;

''Goods/Products'' means any goods you purchase under these Conditions;

"Services" means any services you order or otherwise purchase under these Conditions;

"Conditions" means these terms and conditions;


  1. By ordering or otherwise purchasing any products, you confirm that you are 18 years old or over. We reserve the right to use various information sources to cross check your age.

  2. All products sold on the website will or might contain nicotine or might be suitable for consumption of nicotine products.

  3. Goods and Services are available only to individuals who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those whose applications are acceptable to us and those who are residents in the UK.

  4. When requested by us, you must provide your name, phone number, address, payment details and other requested information.

  5. Each order placed by you will be treated as an offer to purchase the Goods and/or Services to which your order relates. The contract will only be completed when we dispatch the Goods/commence the provision of the Services (as applicable) or when we take any due payment from you (which includes debiting your payment method), whichever is the earlier.

  6. You acknowledge that any automated acknowledgement given when you place an online order shall not amount to our acceptance of your offer to purchase.

  7. We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed.

  8. You acknowledge that we have the right to cancel any order before it has been dispatched when we have reason to believe that an error has occurred. Where this happens, we will attempt to contact you. These errors include but are not limited to mistakes in stated prices or product descriptions.

  9. We reserve the right to limit or prohibit sales to dealers or to entities that we believe, in our sole discretion, are making use of the Goods or Services for profit.

  10. There are some safety risks associated with using e-cigarettes and we recommend that you read the instructions for your product before you start using it.


  1. The price of the Goods or Services (if any) shall be the price of which we inform you prior to accepting your order. Prices include VAT.

  2. If you fail to make any payment when due then, without prejudice to any other right or remedy we may have, we may cancel this agreement

  3. You confirm that any payment method you use is yours.

  4. Payment methods are subject to validation checks and authorisation and we will not be liable for any delay or non-delivery caused by failure of such checks or authorisation.

  5. Once your Goods have been collected and/or otherwise received by you, all risk of damage to, or loss of, the Goods shall pass to you.

  6. Irrespective of your receipt of the Goods, the passing of risk or any other provision of these conditions, ownership shall not pass to you until we have payment in full for the Goods.

  7. Until such time as the ownership passes to you, you shall hold the Goods on our behalf and keep them safe and identified as our property, and we shall be entitled to ask you to return the Goods to us.


  1. We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all of the Goods or Services available.

  2. We reserve the right to change or add to these Conditions from time to time.

  3. Unless you have placed an order for any Goods or Services, or you subscribe to any Subscription Services, by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.

  4. Neither we nor any third party, data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website.

  5. We reserves the right at any time to change or discontinue without notice, any aspect or feature of this website.

  6. No information shall be construed as advice and information, any description is offered for information purposes only and is not intended for trading purposes.

  7. You and/or your company rely on the information contained on this website at your own risk. This website should not be used as a replacement for advice from a medical professional.

Our responsibility

  1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

  2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.

  3. We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Other terms

  1. We may transfer our rights and obligations under these terms to another person or organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

  2. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

  3. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

  4. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

  5. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. 


Privacy Policy

  1. For the purpose of the Data Protection Act 1998, the data controller is The Vape Dot Bar Ltd. Registered in England and Wales. Company no: 10936731. Registered office: 17 Golderslea 566 Finchley Road London NW11 7SA

  2. With regard to each of your visits to our site we may automatically collect the following information:

    1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform;

    2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;

    3. information from your account, including your email address will be retained if you create an account with us. This is so that our system can verify your registration and issue you with a personal password to allow you access to your member area. You can use your member account to store your personal data, for the purposes of making orders with us. You can also use your account to sign up for email updates.

  3. We will use the personal information you provide to us during registration and / or guest checkout:

    1. to supply the products to you;

    2. to process your payment for the products;

    3. if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.

  4. We will only give your personal information to third parties where the law either requires or allows us to do so. This includes third parties who provide marketing or analytical purposes for us.

  5. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we put on your computer if you agree.

  6. The 'remember me' feature is an automatic login process which creates a cookie containing a unique login ID, thereby avoiding the need to enter your login details upon subsequent visits to our site. Do not select this option if you share this computer with others since personal or member only information will be accessible by other users.

  7. The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.